A Premier Virtual Assistant Solution for Leaders & Businesses.
Our premier VAs can become your greatest asset!
My success is rooted in the expertise and dedication of my SKB Expert team, and I’m excited to offer our VA team's support in helping you achieve your business goals with the same level of excellence.
Why Us?
Our boutique team at She Knows Business offers you access to:
- High Caliber VAs: Mission-focused, ethically paid experts, each excelling in their own zone of genius.
- On-Call Team: Committed professionals who understand the importance of consistency and reliability.
- Choose your Term: 3 month, 6 month or long term options are available to suit all needs.
- Use our Team like your own: Scale your business without expanding your team or Whitelabel us to work for you!
No Booking Fee, No Recruitment fee.
Our Unique Approach
Account Manager (AM): Dedicated to managing workflow and acts as your POC.
Head of Operations: Providing high-level strategy and oversight, ensuring quality and efficiency.
Access the team for just $19AUD+gst or $13USD per hour.
Your choice of 20, 30 or 40 hours of support per week, across any department.
3 MONTHS | 6 MONTHS | 12 MONTHS (15% OFF)
Our premier VAs bring specialized skills across all departments, choose from:
Sales & Lead Generation:
- Lead Generation: Research leads, manage outreach, track conversions.
- Sales Support: Prepare proposals, track prospects, update CRM, follow up on leads.
- Stakeholder Engagement: Maintain contact lists, ensure timely follow-ups.
- Cold Outreach: Manage email or LinkedIn cold outreach to potential clients, track responses, and follow up on leads.
- Sales Funnel Management: Help design and manage sales funnels, tracking conversion rates and optimizing for better results.
Marketing & Content Creation:
- Social Media Management: Schedule posts, engage followers, monitor performance.
- Influencer Outreach & Management: Identify and manage influencer partnerships.
- Content Creation Support: Draft and edit blog posts, captions, and articles.
- Email Marketing: Create, schedule, monitor email campaigns.
- Reputation Management: Monitor reviews, respond to feedback, maintain brand image.
- Public Relations: Skills in building relationships with media outlets, bloggers, and influencers to boost brand visibility.
- Affiliate Program Management: Set up and manage affiliate programs.
- Content Repurposing: Convert blog posts into social media content, videos, or infographics to maximize content usage.
- Video Script Writing: Draft scripts for promotional videos, product demos, or social media content.
Ads Creation & Management:
- Social Media Growth Strategies: Knowledge of tactics to grow social media audiences organically.
- Meta Ads (Facebook/Instagram): Create and optimize ad campaigns.
- Google Ads: Launch and manage search, display, and shopping ads.
- Pinterest Ads: Set up and monitor ads for traffic and conversions.
- A/B Testing for Ads: Run split tests on different ad creatives or audiences to find the best-performing combinations.
- Retargeting Campaigns: Set up and manage retargeting ads for customers who have interacted with your website or social media.
Technical Support, Operations & Web Development:
- Web Development: Build and maintain websites using platforms like WordPress, Shopify, or custom-coded solutions (HTML, CSS, JavaScript), or integrating other membership platforms like Podia.
- Website Maintenance: Perform regular updates, bug fixes, security patches, and backups to ensure website security and functionality.
- E-commerce Management: Set up and manage e-commerce platforms (Shopify, WooCommerce, BigCommerce), including product listings, checkout optimization, and customer experience enhancements.
- API Integration: Integrate various third-party services (CRM, payment processors, social media) through APIs for seamless data flow and automation.
- SEO & Blogging: Optimize websites for search engines (SEO), conduct keyword research, and manage blog content to boost organic traffic.
- UX/UI Design: Design and improve user experience (UX) and interface (UI) for a seamless, user-friendly website.
- Web Performance Optimization: Improve site speed, page load times, and overall performance for a better user experience and SEO rankings.
- Website Analytics: Set up and monitor tools like Google Analytics to track website traffic, conversions, and performance.
- Website Security: Implement and monitor security measures such as SSL certificates, firewalls, and malware protection to safeguard websites.
- Data Migration: Assist in migrating data between platforms, ensuring accuracy and smooth transitions.
- Software Setup & Integration: Set up and integrate business software like CRMs, project management tools, or email marketing systems for streamlined operations.
- AI & Workflow Automation: Implement AI tools and automation systems (e.g., Zapier, Integromat) to optimize repetitive tasks and improve operational efficiency.
- Technical Support: Provide helpdesk support, resolve tech issues, and troubleshoot technical problems.
- Standard Operating Procedures (SOPs): Create and document SOPs to ensure consistency and scalability in operations.
Event Management:
- Event Launch Support (Online/Offline): Plan and coordinate event logistics.
- Event Planning: Manage logistics, vendors, and bookings.
Administrative & Project Support:
- Project Management: Oversee timelines, allocate resources, manage tasks.
- Administrative Support: Schedule meetings, manage emails, prepare documents.
- Manage Correspondence: Draft and send professional communications.
- Document Preparation: Prepare reports, presentations, spreadsheets.
- Data Entry: Input and manage data accurately.
- File Management: Organize and maintain digital files.
Customer Experience & Relationship Management:
- Customer Service: Handle inquiries, resolve complaints, process returns.
- Customer Onboarding: Create smooth onboarding processes for clients.
- Program Optimization: Loyalty Programs, Referral Programs, Customer Feedback Surverys and Reviews.
- Upsell & Cross-sell Strategies: Help increase customer value by upselling/cross-selling.
- CRM Management: Maintain CRM systems, track customer interactions.
- Online Community Management: Moderate forums, engage with members, manage communities.
- Customer Journey Mapping: Analyze and improve customer journeys, identifying touchpoints where customer experience can be optimized.
Creative Support:
- Graphic Design: Proficiency with Adobe Creative Suite (Photoshop, Illustrator) or Canva for creating visual content.
- Branding Support: Help design and maintain brand guidelines, ensuring consistent visuals and messaging across all platforms.
- Email Template Design: Create visually appealing and effective email templates for campaigns and newsletters.
- Video Editing: Edit videos for social media, presentations, and online courses.
- Podcast & Webinar Support: Assist with scheduling, recording, and editing.
- Course Building: Set up learning systems, upload course materials, and provide technical support.
- Transcription Services: Convert audio/video files into text documents.
- Copywriting: Writing compelling marketing copy for websites, ads, and email campaigns.
Every VA at SKB Experts is:
- Highly Vetted: We have a rigorous selection process to ensure that only the best candidates join our team. Each VA is carefully screened, interviewed, and tested to match their expertise with the specific needs of our clients.
- Skilled in Their Niche: Our VAs are not generalists—they are specialists who excel in their chosen fields, whether it's project management, social media management, technical support, or any other area of business operations.
- Experts in Their Field: With a wealth of experience and a proven track record, our VAs are equipped to provide top-tier support that drives results and helps you achieve your business goals.
When you choose SKB Experts, you’re not just getting a VA—you’re gaining a strategic partner who understands your industry and can contribute to your success.
Clients love us and you will, too!
"Investing in a trustworthy team who understand your mission is a game changer. As a CEO, one of the best business decision I have made is to engage SKB experts. Their foundation is built with integrity, and trust which shows in everything they deliver."
Priya RavindraKalyanimath - CEO, Punar.
“I love my SKB appointed VA!! He's, literally, my right hand man… It's really been the best thing I have done!! And.... love the team he is part of... between them all, the collective skills are fantastic!!”
Heather Jordan - Director, Red Eden Consulting & She’s Money Wise.
“The team has been an absolute blessing. By having that extra help, I am able to find some time in my day that I simply did not have. The VA's are absolutely wonderful to work with. They are more than just assistants, we are a team.”
Amanda Wilson- CEO, Active Elite.
"I'm so grateful for the team they are exceptional …so so happy! Thank you for all yours and the teams hard work I appreciate all of you so so much"
Maree Alexis - CEO, Maree Alexis Hair
"Meg has been amazing, so valuable.”
Britt Niven - CEO, Cielo House Events
Our VAs: A Team of Highly Vetted Experts
At SKB Experts, our Virtual Assistants are more than just support staff—they are highly skilled professionals with diverse backgrounds and extensive experience across various industries. Our VAs come from:
- Big Corporate Tech Companies: Leveraging experience from leading technology firms, our VAs bring a deep understanding of tech solutions and processes, ensuring your business stays ahead in the digital age.
- Communication Centers: With backgrounds in high-volume communication environments, our VAs excel in managing customer interactions, coordinating with stakeholders, and maintaining seamless communication flows.
- Large Organizations: Our team members have honed their skills in some of the largest and most demanding organizations, giving them the expertise needed to handle complex administrative tasks and project management with ease.